Retail United - 10x Client Chapter

28 July 2016

In 2015, we looked at the retail industry from multiple perspectives : that of an anthropologist, architect, planner, training expert and television star.

In 2016, the 2nd edition of Retail United was dedicated to the Customer, with the slogan : Together, let’s reinvent the customer experience !

The event was built around three sections:

• Sociable retail, where the transformation of shopping centers in living spaces has been supported by case studies

• Connected retail, in which were presented, with the help of expert partners, the latest digital innovations in terms of customer relationship

• Collaborative retail, which offered a perspective on the new leadership in the era of Generation Y


For more details of the event, you can access the dedicated site -